Clearinghouse FAQ

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In order to be invoiced for payment, you must have established a line of credit with the AADB.

Yes, the AADB accepts all major credit cards.

You may not pass our reports to any entity, department, or individual outside your office. You may indicate, however, that the practitioner was searched in our Clearinghouse and not found to have actions. When the database shows an action taken against a practitioner, your use of the information is subject to your verification of the information with the source agency.

No, as long as we have a copy of your release form and you have the signed original in your files all requirements have been met.

For manual submissions, a report showing the result will leave our office no more than ten business days from date of receipt. For on-line submissions, preliminary results will be available within minutes. Preliminary results will show that there was either no match for a practitioner or that further research is required. The final results for those practitioners who required further investigation will be sent to you within 10 business days.

Requests can be faxed to us. Because of the confidentiality of the information in our reports, however, we cannot fax our reports to you. We will be glad to overnight mail, if you provide your billing number. (Federal Express or UPS).

If you do not have access to a typewriter, word processor, or computer, you may hand-write your submission but always allow extra time for a handwritten list as it is more difficult to enter and proof.

You may include as many names as you wish on each submission.

There are two methods to submit your requests. The first is either by mail or fax (i.e., manual submission) and the second is by using the AADB On-Line Query System.

You will need to provide us with the practitioner’s full name, date of birth, school of graduation, year of graduation, and type of degree.

You may request to become an eligible entity by completing an Application for Contract (just click on AADB Application for a Contract shown above to download a copy). If approved by the AADB, a package will be mailed which includes a contract, fee schedule and other pertinent information.

The AADB is a not-for-profit association that opened for business in 1883 and has been reporting sanctions against practitioners since 1988. The NPDB, a government agency, began collecting and reporting sanctions in September 1990. Also the AADB reviews each query to verify the information prior to mailing the customer a report.

Much of the information dates back to the mid 1980’s.

No, each of the reporting entities provides information to us voluntarily.

Any actions taken by the state dental boards and the armed forces.

Practitioners having a DDS or DMD degree, Dental Hygienists and Dental Assistants.