Clearinghouse FAQ

Clearinghouse FAQ2017-08-10T12:39:15+00:00
Can I be invoiced for payment of my submissions?2017-08-10T12:39:17+00:00

In order to be invoiced for payment, you must have established a line of credit with the AADB.

Can I pay for your services with a credit card?2016-03-04T21:36:16+00:00

Yes, the AADB accepts all major credit cards.

May I share your report with sister organizations?2017-08-10T12:39:18+00:00

You may not pass our reports to any entity, department, or individual outside your office. You may indicate, however, that the practitioner was searched in our Clearinghouse and not found to have actions. When the database shows an action taken against a practitioner, your use of the information is subject to your verification of the information with the source agency.

Should I send you a copy of the practitioner’s signed release form?2016-03-04T21:34:26+00:00

No, as long as we have a copy of your release form and you have the signed original in your files all requirements have been met.

How long will it take for me to receive results?2016-03-04T21:34:01+00:00

For manual submissions, a report showing the result will leave our office no more than ten business days from date of receipt. For on-line submissions, preliminary results will be available within minutes. Preliminary results will show that there was either no match for a practitioner or that further research is required. The final results for those practitioners who required further investigation will be sent to you within 10 business days.

May I fax you my list and have you fax me the results for a quicker turn around?2016-03-04T21:33:20+00:00

Requests can be faxed to us. Because of the confidentiality of the information in our reports, however, we cannot fax our reports to you. We will be glad to overnight mail, if you provide your billing number. (Federal Express or UPS).

Are handwritten submissions acceptable?2016-03-04T21:32:39+00:00

If you do not have access to a typewriter, word processor, or computer, you may hand-write your submission but always allow extra time for a handwritten list as it is more difficult to enter and proof.

If I submit requests manually, how many names may I submit on one list?2016-03-04T21:32:13+00:00

You may include as many names as you wish on each submission.

How do I submit the information?2016-03-04T21:31:28+00:00

There are two methods to submit your requests. The first is either by mail or fax (i.e., manual submission) and the second is by using the AADB On-Line Query System.

What information do I need to provide you in order for you to search a practitioner?2016-03-04T21:30:42+00:00

You will need to provide us with the practitioner’s full name, date of birth, school of graduation, year of graduation, and type of degree.

How may I obtain information to become an eligible entity?2016-03-04T21:28:53+00:00

You may request to become an eligible entity by completing an Application for Contract (just click on AADB Application for a Contract shown above to download a copy). If approved by the AADB, a package will be mailed which includes a contract, fee schedule and other pertinent information.

What is the difference between the AADB and the National Practitioner Data Bank?2016-03-04T21:27:53+00:00

The AADB is a not-for-profit association that opened for business in 1883 and has been reporting sanctions against practitioners since 1988. The NPDB, a government agency, began collecting and reporting sanctions in September 1990. Also the AADB reviews each query to verify the information prior to mailing the customer a report.

How long has the AADB been collecting the information in its Clearinghouse?2016-03-04T21:26:58+00:00

Much of the information dates back to the mid 1980’s.

Is it mandatory that these agencies report to the AADB?2016-03-04T21:25:54+00:00

No, each of the reporting entities provides information to us voluntarily.

What type of information will I receive on individuals found in your Clearinghouse?2016-03-04T21:23:43+00:00

Any actions taken by the state dental boards and the armed forces.

What types of practitioners are found in your Clearinghouse?2016-03-04T21:21:43+00:00

Practitioners having a DDS or DMD degree, Dental Hygienists and Dental Assistants.